Frequently Asked Questions
Does Clean Step Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Are Chem-Dry products safe for my kids and pets?
Is Clean Step Chem-Dry a steam cleaning service?
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning often soaks carpets with an excessive amount of water filled with soaps and detergents. Carpets are then wet for 1-2 days, which creates a breeding ground for mold. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
On the other hand, Clean Step Chem-Dry’s process is very different. We need only a fraction of the water that typical steam cleaners use and instead rely on millions of microscopic bubbles to explode dirt from deep in your carpet fibers. We can then quite easily extract the dirt and moisture from the carpet.
Take a look at a detailed comparison of Chem-Dry vs Steam Cleaning.
What is the best carpet cleaning method?
Why do I need protectant on my carpets?
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
Should I vacuum before you arrive?
What type of chemicals does Chem-Dry use?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to grow mold beneath the surface.
What is considered a room?
How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
How often do upholstery manufacturers recommend that you clean your furniture?
Why should I have my upholstered furniture professionally cleaned?
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional tile, stone & grout cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy. Scrubbing tile & grout on your hands and knees isn’t a fun job – with our professional equipment we can save your back-ache and make your tile surfaces look better than ever.
How often should I clean my tile, stone and/or grout?
Many factors need to be considered when determining the frequency of cleaning. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile, stone & grout cleaned. If stains and discoloration are present then your tile and grout is ready for a cleaning.
Why should I have my grout lines sealed?
Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance that the grout will hold.